Privacy Policy
At Spear Payments LLC (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal and business information when you use our global payment processing services (the “Services”).
By accessing or using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1. Information We Collect
We collect various types of information, including:
1.1 Personal Information
- Full name
- Contact details (email, phone number, address)
- Government-issued identification (passport, driver’s license, tax ID)
1.2 Business Information
- Business name, address, and registration details
- Tax identification numbers
- Industry classification and business operations
- Bank account and financial details
1.3 Transaction Data
- Payment history and transaction amounts
- Chargeback and dispute details
- Fraud detection and risk analysis data
1.4 Technical & Usage Data
- IP address, browser type, and device details
- Cookies and tracking technologies
- Log files related to platform usage
2. How We Use Your Information
We use the information we collect for the following purposes:
- Payment Processing: To facilitate secure transactions for merchants and customers.
- Risk & Fraud Prevention: To detect, prevent, and investigate fraudulent activities.
- Regulatory Compliance: To comply with legal obligations, such as Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing & Communications: To send updates, promotions, and service notifications (you can opt-out anytime).
3. Sharing of Information
We do not sell or rent your information. However, we may share your data with:
- Financial Institutions & Payment Networks: To process transactions.
- Regulatory Authorities & Law Enforcement: To comply with legal obligations.
- Fraud Prevention & Risk Assessment Providers: To reduce financial risks.
- Third-Party Service Providers: For identity verification, cybersecurity, and compliance.
- Business Partners: If required for integrated payment solutions.
We ensure that any third parties handling your data follow strict security and privacy protocols.
4. International Data Transfers
As a global payment processor, we may transfer and store your data in multiple countries. We take steps to ensure that international transfers comply with applicable data protection laws, including:
- Using standard contractual clauses approved by regulatory authorities.
- Implementing strong encryption and security measures.
5. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce our agreements.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate information.
- Deletion: Request the deletion of your data (subject to regulatory requirements).
- Objection: Object to certain types of data processing.
- Data Portability: Request a transfer of your data to another provider.
To exercise these rights, please contact us at support@spearpayments.com
7. Security Measures
We use industry-standard security measures, including:
- Encryption: Protecting sensitive data during transmission.
- Access Controls: Restricting data access to authorized personnel only.
- Regular Audits: Conducting security assessments to detect vulnerabilities.
Despite our efforts, no system is 100% secure. Please use strong passwords and report any suspicious activity.
8. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email:support@spearpayments.com
Phone:+17862540889
Address: 30 N Gould St Ste R Sheridan, WY 82801
